Not every repair fits neatly into a standard price list — a laptop with a liquid-damaged motherboard or an older phone model with a hard-to-source part needs a technician to actually look at it first. That's what Rephox's Repair Bid system is for: instead of guessing at a quote, you describe the problem once and let certified technicians in your area bid on the job.
Standard quote vs. Repair Bid — what's the difference?
| Standard Quote | Repair Bid |
|---|---|
| Fixed price shown instantly for common issues (screen, battery, charging port) | Multiple technicians submit their own price after reviewing your issue |
| Best for well-defined, high-frequency repairs | Best for unusual issues, older devices, or uncertain diagnoses |
| Book immediately | Compare bids, then choose and book |
How to submit a repair bid request
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Describe the problem
Fill out the Repair Bid form on Rephox with your device details, the symptoms you're seeing, and any photos or a short video if you have them.
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Technicians review and respond
Certified technicians in your area review the request and submit their price along with an estimated turnaround time.
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Compare bids
You'll see each technician's quote, rating, and how many similar repairs they've completed, side by side.
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Accept and schedule
Pick the bid that works best for you and choose a time slot — the technician then comes to you exactly as with a standard booking.
Why bidding helps you: it works especially well when a part needs to be sourced specifically for your device, since technicians can price in exactly what's needed rather than quoting a generic average.
Is the bid price final?
The bid you accept is what you're quoted based on the information you shared. If the technician finds something different once they've physically inspected the device — say, additional water damage under the screen — they'll explain it and get your approval before doing any extra work or charging anything beyond the accepted bid.
When to use a standard quote instead
If your issue is a common one — a cracked screen, a battery that no longer holds charge, a faulty charging port — skip the bid process entirely and use the instant quote flow described in our guide on booking a doorstep repair. Reserve Repair Bid for the trickier, less common cases.